What is the United Services Automobile Association & How Does it Work?

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The United Services Automobile Association (USAA) is a financial services company primarily serving military members and their families. Founded in 1922 by a group of Army officers, USAA provides various products and services, including banking, insurance, investment options, and financial advice.

This article will explore the membership eligibility requirements, the various products and services USAA offers, and the benefits of being a member. Follow Google News to Get the Latest Article Notification

Headquarters San Antonio, Texas, United States
Founded June 20, 1922, San Antonio, Texas, United States
President Wayne Peacock
AUM $128 billion (2015)
Capital ratio 13.27%
Key people Vice Admiral James M. Zortman, USN (Ret.) (chairman); Wayne Peacock (CEO)
Customer Service 00 1 800-531-8722

United Services Automobile Association Membership

Membership in USAA is limited to individuals who have served or are currently serving in the U.S. military or have an eligible family member who served. Eligible family members include spouses, widows, widowers, and children. USAA also extends membership to cadets and midshipmen at U.S. service academies and specific officer candidates within 24 months of commissioning.

To become a member, applicants must provide documentation to prove their eligibility. This may include military service records, discharge papers, or other forms of documentation. Once approved, members gain access to the full range of USAA products and services.

United Services Automobile Association Products and Services

USAA offers a comprehensive suite of financial products and services tailored to military members and their families unique needs. Here are some of the key offerings:

1. United Services Automobile Association Banking
USAA provides various banking options, including checking and savings accounts, credit cards, and home loans. Members can manage their finances conveniently through online and mobile banking platforms, making it easy to access their accounts and perform transactions from anywhere in the world.

2. United Services Automobile Association Insurance
USAA is widely known for its insurance products. They offer auto insurance, homeowners insurance, renters insurance, and various other types of coverage. Because USAA primarily serves military members, their coverage is designed to accommodate service members’ unique circumstances, such as deployment and frequent relocations.

3. United Services Automobile Association Investments
USAA offers a range of investment options, including mutual funds, retirement accounts, brokerage services, and financial planning assistance. They have a team of investment professionals who can provide guidance and recommendations based on individual financial goals and risk tolerance.

4. Real Estate Services
USAA’s real estate services help members buy, sell, or rent homes. They provide access to a network of real estate agents who have experience working with military members and are familiar with the unique challenges they face due to frequent relocations.

5. Financial Advice
USAA offers personalized financial advice and planning services to its members. Their team of financial professionals can guide budgeting, debt management, retirement planning, and more. Members can schedule appointments with financial advisors to gain insights and develop strategies to achieve their financial goals.

United Services Automobile Association Benefits

There are several key benefits associated with being a USAA member:

United Services Automobile Association Customer Service: USAA is known for its high level of customer service and is consistently recognized for its commitment to serving military members and their families. Call – 00 1 800-531-8722

Member Discounts and Perks: USAA members can take advantage of partner companies’ discounts on products and services. Examples include discounted rates on car rentals, travel accommodations, and financial service fees.

United Services Automobile Association Community and Support: USAA fosters community among its members. They offer networking opportunities, educational resources, and support systems to connect military families and provide assistance when needed.

Financial Strength and Stability: USAA has a solid financial foundation and is focused on providing stability and security to its members. As a member-owned organization, USAA operates with the best interests of its members in mind.


The United Services Automobile Association (USAA) is a financial services company dedicated to serving military members and their families’ unique needs. With a wide range of banking, insurance, investment, and real estate services, USAA provides comprehensive financial solutions tailored to the military community.

By becoming a USAA member, individuals gain access to exclusive benefits, exceptional customer service, and a strong support network. USAA plays a vital role in helping military members achieve financial security and well-being.

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