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Humana Health Military Program 2024: A Guide for Service Member

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The Humana Health Military Program is a comprehensive healthcare program for service members and their families. In this guide, we will provide an overview of the program, explain its benefits and coverage, guide you through the enrollment process, discuss the providers and network, and highlight the support and resources available to you.

Headquarters Louisville, Kentucky, United States
CFO Susan M. Diamond
President Bruce D. Broussard
Founders Wendell Cherry, David A. Jones, Sr
CIO Sam Deshpande
CEO Bruce D. Broussard (Jan 1, 2013–)
Subsidiaries HumanaDental, Inc., CarePlus Health Plans, Inc

Overview of the Humana Health Military Program

The Humana Health Military Program is a partnership between Humana, a leading healthcare provider, and the Department of Defense. It is designed to provide high-quality healthcare services to service members, retirees, and their families. The program offers various benefits and coverage options to ensure participants receive the necessary care.

Humana Health Military Program Benefits and Coverage

The Humana Health Military Program offers a comprehensive set of benefits and coverage options to meet the diverse healthcare needs of service members. These benefits include:

  1. Medical Coverage: The program covers a range of medical services, including doctor visits, hospital stays, prescription medications, and preventive care.
  2. Mental Health Services: The program includes coverage for mental health services, including counselling and therapy sessions.
  3. Dental and Vision Coverage: Participants can use dental and vision benefits to ensure their health and well-being.
  4. Specialized Care: The program covers specialized care for conditions such as cancer, diabetes, and heart disease.
  5. Emergency Care: Participants have access to emergency care services 24/7, ensuring prompt medical attention in critical situations.

Humana Health Military Program Process

Enrolling in the Humana Health Military Program is a simple process. Here are the steps to get started:

  1. Check Eligibility: Ensure that you meet the eligibility criteria for the program. Eligibility typically includes active duty service members, retirees, and their families.
  2. Review Plan Options: Familiarize yourself with the Humana Health Military Program’s different plan options. Consider your healthcare needs and budget to choose the most suitable plan for you and your family.
  3. Enrollment Application: Complete the online enrollment application form on the official Humana Health Military Program website. Provide accurate information and double-check for any errors before submitting.
  4. Submit Supporting Documents: Depending on your eligibility category, you may be required to submit certain supporting documents, such as military ID cards and proof of relationship to the service member.
  5. Confirmation and Welcome Pack: Once your application is approved, you will receive a confirmation notification and a welcome pack containing important information about your coverage.

Humana Health Military Program Provider and Network

The Humana Health Military Program has a vast network of providers, ensuring participants can access quality healthcare services. It is crucial to understand the network before seeking care. Here are some key points to keep in mind:

  • In-Network Providers: When you visit an in-network provider, you will receive the highest level of coverage and pay the least out-of-pocket expenses. Ensure that your chosen provider is within the Humana Health Military Program network.
  • Out-of-Network Providers: If you visit an out-of-network provider, the coverage level may be lower, and you may be responsible for a more significant portion of the costs. Check with the program to understand the out-of-network benefits and costs.
  • Finding a Provider: You can access the Humana Health Military Program website to search for participating providers in your area. You can also contact customer service to find the right provider.

Support and Resources

The Humana Health Military Program offers a range of support and resources to help participants navigate the program and make informed healthcare decisions. Here are some valuable resources to take advantage of:

  1. Customer Service: The program provides a dedicated customer service team to answer your queries, assist with enrollment, and help with any issues that may arise.

Phone: Call 866-825-1550, Monday – Friday, 8 a.m. – 8 p.m., Eastern Time.

  1. Online Tools and Resources: The Humana Health Military Program website offers various online tools and resources to help you manage your healthcare, schedule appointments, track claims, and access educational materials.
  2. Mobile App: Download the Humana Health Military Program mobile app to access your healthcare information on the go, find providers, and manage your coverage.
  3. Health Education and Wellness Programs: The program offers health education materials, wellness programs, and preventive care resources to help participants maintain a healthy lifestyle and manage chronic conditions effectively.
  4. Emergency Assistance: In case of emergencies, the program provides access to emergency assistance services to ensure that participants receive the necessary medical attention promptly.

Conclusion

The Humana Health Military Program is a valuable resource for service members and their families, offering comprehensive benefits and coverage options. Service members can receive the quality healthcare they deserve by understanding the program, enrolling correctly, and utilizing the available support and resources. Whether you are an active duty member, retiree, or family member, the Humana Health Military Program has you covered.

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